The What Matters Most resources are for older people using aged care services. They are designed to be used with health or aged care staff. They can help older people work out what would be right for them, if they were really sick or at the end of their life rather than waiting for a crisis to occur. The resources can be used to help health and aged care workers and the older person to have these important discussions with the person’s family and friends.
This What Matters Most Facilitator Guide supports health and aged care workers to initiate conversations using the What Matters Most Discussion Starter and Cards with consumers of home, community, or residential aged care services.